Privacy Policy – Milano Atelier

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing or using our website, you agree to the practices described in this policy. This Privacy Policy follows U.S. privacy guidelines, including requirements under the California Consumer Privacy Act (CCPA/CPRA) where applicable.

2. Information We Collect

We collect personal information that you provide directly, such as your name, email address, phone number, billing address, shipping address, and payment details when you make a purchase or create an account. We also collect information when you contact customer support, sign up for newsletters, or interact with our website features. We also collect information automatically through cookies, log files, and analytics tools. This may include your IP address, browser type, device information, pages viewed, and the time spent on our website. This information helps us improve website functionality and enhance your user experience.

3. How We Use Your Information

We use your information to process your orders, deliver products, handle returns, and provide customer support. Your information also helps us improve our website, personalize your browsing experience, send order updates, and communicate promotions if you choose to receive marketing messages. We may also use your information for security purposes, fraud prevention, and compliance with legal obligations.

4. Sharing of Information

We do not sell your personal information. However, we may share your information with trusted third parties who assist us in operating our business. These include payment processors, shipping carriers, website hosting services, email marketing platforms, and analytics tools. These third parties only receive the information needed to perform their specific tasks and are required to protect your data. We may disclose information if required by law, in response to legal processes, or to protect our rights and property. In the event of a merger, acquisition, or business transfer, your information may be shared or transferred as part of that process.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure. While we strive to protect your data, no online transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

6. Your Rights (California Residents)

If you live in California, you have specific rights under the CCPA/CPRA. These include the right to know what personal information we collect, the right to request deletion of your data, the right to correct inaccurate information, and the right to opt out of the sale or sharing of personal data. You may exercise these rights by contacting us using the information provided below.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we become aware that a child has provided personal information, we will take steps to remove it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, business operations, or legal requirements. Any updates will be posted on this page with the revised date. We encourage you to review this policy from time to time.

9. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy, you may contact us at:

Email: info@milanoatelier.com